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LifestyleTravel

What Europe’s 2025 Summer Season Taught Us: A Cheat Sheet for Southern Hemisphere Hotels

by Chris Summers

LifestyleTravelSustainability

Sustainability: The Shift from “Nice” to “Necessary”

by Jacob de Klerk

The Top 10 Global Guest Complaints of 2025 (so far)

by Chris Summers

LifestyleTravelReviews

From Guidebooks to Google: How Hotel Audits Lost the Plot

by Chris Summers

The Economics of Online Reviews & Brand Vulnerability

by Jacob de Klerk

Reputation 2.0: How Smart Brands Turn Feedback into Foresight

Online reviews are no longer optional—they’re mission-critical. A majority of travelers say a business’s online…

by Chris Summers