Reviews – The Grumpy Guest

October 2, 2025

The Top 10 Global Guest Complaints of 2025 (so far)

by Chris Summers

LifestyleTravelReviews

August 16, 2025

From Guidebooks to Google: How Hotel Audits Lost the Plot

by Chris Summers

February 20, 2025

The Economics of Online Reviews & Brand Vulnerability

by Jacob de Klerk

November 25, 2024

Reputation 2.0: How Smart Brands Turn Feedback into Foresight

Online reviews are no longer optional—they’re…

by Chris Summers